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FAQ

Here’s a short list of some of the questions we get on a regular basis. If you don’t find what you’re looking for, please don’t hesitate to call us! 1-888-494-0102

  • Do you offer packing services and packing supplies?
    Yes, we offer full packing and full unpacking service.
  • Do you book same day moves?
    Yes, please call to check our availability!
  • Does your team breakdown beds and hook up appliances?
    Our team comes prepared with a basic set of tools to help disassemble and reassemble items like beds as well as unhook and hook up appliances (unfortunately we are not able to connect or disconnect gas appliances).
  • Are you licensed and insured?
    Yes, yes, we are. Texas Taxpayer Number 32093886573
  • What forms of payment do you accept?
    We accept cash, debit and all major credit cards, postal money orders.
  • What if something gets damaged?
    First, we work hard to keep this from happening. However, we know it’s a natural part of moving sometimes. If something gets damaged give us a call so we can start working through the claims process.
  • What happens if there is bad weather on move day?
    Most of the time we just keep moving. If the weather is severe the movers may choose to stop and wait. It’s very rare that we are unable to complete a move due to weather conditions.
  • Do you need to come look at my house before the move?
    Most of the time this isn’t necessary. We book most moves without ever visiting the home before the move. We recommend calling our customer support line to get quick quote estimate. 1-888-494-0102
  • Do you offer storage?
    Yes, we offer 30 days free storage.
  • What can’t be moved by the herd?
    Valuables; cash, jewelry, etc. Medication Items prohibited by law: Weapons/Ammunition Explosives Flammables Grand pianos Items exceeding 500 lbs.
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